QRS Retail Intelligence Services

RICHMOND, Calif. – June 10, 2003 – QRS Corporation (Nasdaq: QRSI) today announced a Price Scan Verification Quick Start Package for improved pricing integrity, to help retail businesses meet price verification standards and improve customer satisfaction.

The Price Scan Verification program is part of the QRS Retail Intelligence ServicesSM solution set, and provides an assessment of store-level price integrity by matching shelf pricing to register scanning, identifying root causes, and helping to eliminate inaccurate price scanning. QRS sends an expert team into retail stores to scan products at the point of sale (POS) and match that price against the shelf tag or label. Any variance is monitored and recorded to ensure corrective action can be taken and to track improvements over time.

Many retail businesses today must meet price verification standards set by their state governments. According to the National Conference on Weights and Measures, a federal non-regulatory agency promoting uniform standards across the states, the accuracy requirement for any scanning sample in most states is 98 percent or higher to "pass" a single inspection. Many state governments routinely conduct price verification inspections at retail locations to ensure that prices charged to consumers are the same as those posted or advertised. Failure to comply may result in warning notices, fines and even business closure.

 "Our Price Scan Verification services support QRS' emphasis on retail operations visibility and intelligence, from the supply chain to the store floor," said Liz Fetter, President and CEO, QRS Corporation. "Price Scan Verification, along with all of the QRS Retail Intelligence Services, helps companies by providing business intelligence from which retailers can make positive changes to improve compliance and customer confidence."

About QRS Retail Intelligence ServicesSM

Through its suite of consulting and data collection services, QRS Retail Intelligence Services enables companies to improve the customer experience across all touch points including accurate pricing, product merchandising and interaction with store employees. In addition to Price Scan Verification, QRS Retail Intelligence Services includes the following services:

  • Causal Data Collection & Analysis: Provides customized marketing intelligence on factors that affect product volume and store-level sales through in-store team analysis and data collection.
  • Competitive Price Audits: Delivers key pricing intelligence to retailers and supplier by collecting, formatting and delivering data electronically to the customer, often within 24 hours of audit completion.
  • Mystery Shopping: Sends retail experts into stores "under cover" to evaluate the quality of customer service.

Current QRS Retail Intelligence Services customers include 17 of the top 20 grocery retailers in the nation and many leading drug, mass merchandise, home office and auto part retailers.

For a limited time, QRS is offering a special Price Scan Verification Services Quick Start Package that includes:

  • Price check of up to 100 items in up to 20 departments
  • 3-store inspection within a major metropolitan area
  • One-time price validation service
  • Easy-to-read Price Scan Verification reports for the Corporate Manager, often available within 24 hours of audit completion

The Quick Start Package is ready for rapid deployment upon request. For more information, please contact sales@qrs.com or call +1 877.446.6847.

About QRS

QRS (Nasdaq: QRSI) is a leading provider of collaborative commerce solutions for the global retail trading community. We enable companies to communicate electronically with their global trading partners; conduct cross-company transactions; synchronize and manage product data; collaboratively source, merchandise and import goods; and automatically detect and resolve supply chain issues. More than 8,000* retailers, brand marketers, manufacturers, suppliers, wholesalers and distributors from a variety of retail segments – including Federated Department Stores Inc., Groupe Clarins USA, Jones Apparel Group Inc., The Kroger Company, Sears, Roebuck and Co., and Selfridges plc – use QRS solutions to significantly improve their overall business performance. Learn more about QRS at www.qrs.com.

* Based on total, unique QRS corporate customers that purchased or licensed QRS products and services between January and December 2002.


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