Inovis Chargeback Avoidance helps retail vendors and suppliers reduce the amount of deductions from their retail customers due to preventable, data-related compliance errors.

Keeping up with a retailer's compliance guide is often a manual process and a moving target, driven by complex partner data connections, constant retailer updates to transactions and purchase orders, and frequent changes to compliance guides.

As a result, up to 20% of trading partner transactions have errors, leading to compliance-related errors as high as 2% of sales. For a $300M supplier, that means up to $6M of avoidable deductions each year.

These data errors not only trigger costly deductions, they also hurt cash flow; Problem invoices often have 3-4X longer days-sales-outstanding (DSO), and it's common for organizations to have up to 25% of the money owed them tied up in disputes.

Unlike manual approaches using spreadsheets and email, Inovis' Chargeback Avoidance identifies potential deductions as they happen by monitoring partner transactions against retailer compliance guides and business rules.

Inovis Chargeback Avoidance can help you to:

• Model a Retailer's Compliance Guide. We help you model and embed a retailer customer's exact service levels and compliance guide rules.
• Monitor Inbound & Outbound Transactions. Automatically validate the quality and timeliness of orders, shipment notifications and invoices to identify compliance issues as they happen.
• Create & Track Deduction Items. Possible deductions items are automatically created and tracked through closure, speeding up the auditing and research process.
• Mitigate the Risk of Deduction Exposure. Dashboards estimate the gap between actual and potential deductions, since it's common for retailers to identify and assign only a portion (60-75%) of all possible chargebacks.
• Collaborate with Internal Teams. Dashboards, notifications and remediation programs help you identify, fix, test and rollout changes across departments.