Consulting and Support Services

Inovis provides a global team to help design and optimize your multi enterprise business processes, manage your projects, customize your systems and support your programs. Anywhere in the world, anytime 24 hours a day, 7 days a week, 365 days a year.

Unlike B2B product and service companies, Inovis' consulting team does not just create maps and provide traditional professional services like software and solution implementations. We provide trusted advisors to help companies improve their business processes. Unlike strategic consulting firms, we don't just give you a plan for solving your problems. We drill down from a strategic level to drive the implementation of the right solution for your business. Our consultants have over 20 years of experience and hundreds of thousands of trading partner migrations. We understand systems, but more importantly we understand business processes and community management.

Support is 24/7/365 and global, with local language support, integration with your CRM if needed, a customer support portal, ticket logging and activity monitoring. There is a knowledge base and community support accessible through the customer portal. It is a unified total support model.

Features:

• Consulting and assessments for SOA and supply chains.
• Solution design and implementation
• Education and training programs
• 24x7x365 support
• Local language support

Benefits:

• Lower IT costs
• Faster project completion
• Conversion of fixed costs to variable