Exception Management

The move to demand-driven supply chains, cross-docking and offshore sourcing has tightened the margin for error in inbound logistics. And while the need for error minimization is apparent now more than ever, 20–30% of retailer and supplier transactions are reported as having such errors as missing shipment notifications and quantity mismatches, according to A.T. Kearney and Intel. The result of these errors is a rise in stock-outs, stalled inventory, and disputed invoices that slow accounts payable.

Inovis Exception Management is the only solution in today's market that combines inbound logistics visibility with workflow-driven improvement programs. Through this solution, logistics teams are provided with visibility to inbound logistics problems, including data-related errors in shipment notifications, orders and invoices. Operations teams at distribution centers can track "in-flight" partner transactions against a company's trading partner compliance rules, gaining visibility to shipment errors before they impact inventory. Simply put, Inovis Exception Management provides the business intelligence companies need to be proactive rather than reactive.

The result of this intelligence is considerable company savings. Retailers can obtain a 20-30% improvement in ASN quality, resulting in a $200–250k savings for a large retailer, including higher ASN availability, lower ASN errors, and fewer reconciliations. Additionally, companies can attain $200–200k staff savings from more efficiency in Partner Management and Accounts Payable.

Features:

• Identify errors within and across key transactions, such as purchase orders, advance ship notifications (ASN) and invoices
• Click-through to root-cause data, such as missing vendor ID fields or late ASNs
• Distribute email notifications to internal teams and suppliers
• Kick off supplier remediation programs using self-service access, tasks and worklists
• Track performance through automated dashboards and reports